CAtrak

WhatsApp Reminders That Chase Clients So You Don't Have To

Automated deadline reminders via WhatsApp Business API. Polite nudges, firm follow-ups, urgent escalations — all scheduled, all automatic.

How it works

CAtrak sends WhatsApp messages to your clients' saved contact numbers before each compliance deadline. Messages are sent through the official WhatsApp Business API — not personal WhatsApp — so they're reliable, professional, and delivered every time.

Escalation sequences

Set up multi-step reminder sequences: a gentle nudge 7 days before the deadline, a firm reminder 3 days before, and an urgent message on the due date. Each step can be customised. If a client submits documents before the deadline, the sequence stops automatically.

Email fallback

If WhatsApp delivery fails (number not on WhatsApp, phone off), CAtrak automatically falls back to email. Your clients are reached either way — no manual follow-up needed.

No more chasing on personal WhatsApp

Stop using your personal WhatsApp to chase 50+ clients every month. CAtrak handles it from a professional business number with read receipts and delivery status tracking.

Frequently Asked Questions

Do my clients need to install anything?

No. Messages arrive on their regular WhatsApp — they don't need to download any app or create any account.

Is this through the official WhatsApp Business API?

Yes. CAtrak uses the official Meta WhatsApp Business API, not unofficial tools. Messages are delivered reliably and your number won't be blocked.

Can I customise the reminder messages?

The reminder templates are pre-approved by Meta for reliability. You can configure the timing and escalation steps for each client.

Try WhatsApp Reminders in CAtrak

Your complete compliance calendar, client documents, WhatsApp reminders, and invoicing — all in one place.